Chapter 3 – Alternative Dispute Resolution
Learning Objectives
After studying this chapter, you should be able to:
- Describe the process of negotiation as it is commonly employed in business.
- Discuss the process of mediation as an alternative dispute resolution (ADR) strategy.
- Discuss the option of arbitration as an alternative dispute resolution (ADR) strategy.
- Describe the benefits and drawbacks of ADR as compared to litigation.
This chapter covers:
3.1 General Perspectives on Alternative Dispute Resolution
3.5 Other Methods of Alternative Dispute Resolution
3.6 Public Policy, Legislation and Alternative Dispute Resolution